As a SaaS provider, all products and services offered by IGTools and its business units are non-tangible and irrevocable, so we do not issue refunds once the order is completed and delivered. We hope you can read the terms and conditions carefully before making any payment.

It is highly recommended to know the functionality and features of our product before placing an order to avoid the circumstances of refunds.

By ordering our products, you agree that you have properly read this policy and fully accept the terms & conditions in this refund policy.

If you don't agree or accept the terms & conditions in this policy, please contact us to relay your comments, suggestions, or corrections, we would appreciate it.

For any request or general query, please give us a maximum of 48 hours to get back to you.

Errors occur due to our system bug.

Users are entitled to receive a full refund within 24 HOURS of the first payment.

1) The first payment means initial payment with an identified account, It doesn’t include renewal, plan upgrade, or repurchase.

2) Please provide us the thorough and supported reasons for the refund.

3) We do not guarantee refunds for lack of usage or dissatisfaction.

Your subscription will take effect immediately after the payment is processed. The subscription type is a one-time payment and will not be deducted monthly. If you purchase a subscription package multiple times, the usage will be accumulated in your account accordingly. You can view the payment receipt in the Personal Center-Order Management.

Online customer service

https://chat.whatsapp.com/DYhCDrGWXz9BPbzWTo3OKF